Policies | Phone ElectriK

🛡️ Warranty Policy

✓90-day warranty on all parts provided and replaced by us
✓30-day warranty on special / custom order parts replaced by us
✓It is better to bring your receipt
✕Warranty voided by physical damage: cracked glass, broken frame, damaged LCD/OLED
✕Warranty voided by any liquid inside the device
✕No warranty on regular wear and tear
!Repairing your device may void any existing manufacturer warranty — Phone ElectriK is not liable for this
!Devices left unclaimed after 30 days may no longer be held for you — please pick up your device promptly

⚠️ Physically Damaged Screens — No Warranty

The following screen conditions resulting from physical damage carry no warranty:

✕Cracked screen
✕Vertical lines on screen
✕Horizontal lines on screen
✕Black screen from impact
✕White screen from impact
✕Bleeding screen
✕Frozen screen from physical damage

🔒 Privacy & Data Policy

✓We respect your privacy — we do not ask for your password unless required for the repair and only with your authorization

📋 Customer Responsibility

!Customers are responsible for testing their device after the repair before leaving the store
!Any impact to the device can have an immediate or delayed effect on other components

💳 Accepted Payment Methods

Accepted Payments:

💵 Cash 💳 Debit 💳 Credit Card 🍎 Apple Pay 🤖 Google Pay 💸 Zelle

Questions about our policies? Just ask us.

📞 Call Us — (323) 348-6756

Where We Serve

Proudly Serving the South Bay Area

Our shop is in Torrance, but customers come from all over the South Bay. No matter which city you're in, walk in anytime — no appointment needed.