Warranty & Store Policies | Phone ElectriK

🛡️ Warranty Policy

✓90-day warranty on all parts provided and replaced by us
✓30-day warranty on special / custom order parts replaced by us
✓Keep your receipt — required to claim your warranty
✕Warranty voided by physical damage: cracked glass, broken frame, damaged LCD/OLED
✕Warranty voided by any liquid inside the device
✕No warranty on regular wear and tear
!Repairing your device may void any existing manufacturer warranty — Phone ElectriK is not liable for this

⚠️ Physically Damaged Screens — No Warranty

The following screen conditions resulting from physical damage carry no warranty:

✕Cracked screen
✕Vertical lines on screen
✕Horizontal lines on screen
✕Black screen from impact
✕White screen from impact
✕Bleeding screen
✕Frozen screen from physical damage

📦 Unclaimed Devices

!Devices left unclaimed after 30 days may no longer be held for you
!Please pick up your device promptly once it's ready

🔒 Privacy & Data Policy

✓We respect your privacy — we do not ask for your password unless required for the repair and only with your authorization
✓We never share, sell, or distribute your personal information
!We recommend backing up your device before service — we are not responsible for data loss during repair
✓Repair details are kept only for warranty and service history purposes

📋 Customer Responsibility

!We are not responsible for pre-existing damage not noted at drop-off
!Customers are responsible for testing their device after the repair before leaving the store
!Any impact to the device can have an immediate or delayed effect on other components

💳 Accepted Payment Methods

Accepted Payments:

💵 Cash 💳 Debit 💳 Credit Card 🍎 Apple Pay 🤖 Google Pay 💸 Zelle

Questions about our policies? Just ask us.

📞 Call Us — (323) 348-6756

Where We Serve

Proudly Serving the South Bay Area

Our shop is in Torrance, but customers come from all over the South Bay. No matter which city you're in, walk in anytime — no appointment needed.

Torrance Redondo Beach Hermosa Beach Manhattan Beach El Segundo Lomita Wilmington Long Beach Gardena Palos Verdes Peninsula Carson Compton Lawndale Hawthorne

Shop Online & Follow Us

Order accessories on our TikTok Shop • Watch our videos • Follow @phoneelectrik

🛒 Shop on TikTok Follow on TikTok Follow on Instagram 📲 Our Social Page

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💬 DM Us on Social Media

You can send us a DM on TikTok or Instagram to ask about store hours, repairs, pricing, products, accessories, or to request an item to be added to our TikTok Shop. We check our messages and will try our best to respond — but responses are not guaranteed and may take time.

DM on TikTok DM on Instagram

📞 Phone ElectriK Store Line — (323) 348-6756

This is our main store phone number. Call or text us for repair quotes, pricing, store hours, your device questions, or anything else. This is the fastest and most reliable way to reach us — we answer both calls and texts.

Policies & Important Information